Privacy policy
Privacy Policy
PNTHAR BAG
Operated by CROWN VEHICLE MANAGEMENT LIMITED
Company Number: 07806235
24 Ridgeway Road, Isleworth, TW7 5LA, United Kingdom
Email: help@pnthar-usa.com
Website: www.pnthar-usa.com
Last updated: September 19, 2026
This Privacy Policy explains how PNTHAR BAG, operated by CROWN VEHICLE MANAGEMENT LIMITED, collects, uses, discloses, and otherwise processes personal information when customers visit www.pnthar-usa.com, make a purchase, contact us, or otherwise interact with our online store.
1. Information We Collect
Depending on how you interact with our store, we may collect information including:
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Name
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Billing and shipping address
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Email address
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Telephone number
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Order and transaction information
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Products purchased or viewed
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Customer support communications
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Device and browser information
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IP address and related technical information
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Website usage and interaction information
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Payment-related information necessary to process transactions
Payment card information may be processed directly by our payment service providers rather than stored directly by us.
2. How We Use Personal Information
We may process personal information to:
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Process and fulfill orders.
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Process payments and refunds.
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Provide order confirmations and shipping information.
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Provide customer support.
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Detect and prevent fraud, abuse, and security incidents.
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Maintain and improve our website and services.
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Comply with legal, accounting, tax, and regulatory obligations.
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Protect our legal rights and legitimate business interests.
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Send marketing communications where permitted by applicable law.
3. Legal Bases
Where applicable data protection law requires a legal basis, personal information may be processed because:
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Processing is necessary to perform a contract with the customer or take steps requested before entering into a contract.
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Processing is necessary to comply with a legal obligation.
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Processing is necessary for our legitimate interests or those of a third party, where those interests are not overridden by applicable individual rights.
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The individual has provided consent where consent is required.
4. How We Share Information
We may share personal information with service providers and other parties where reasonably necessary to operate our business, including:
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E-commerce infrastructure providers.
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Payment processors.
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Fulfillment suppliers.
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Shipping and logistics providers.
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Analytics and technology providers.
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Fraud prevention and security providers.
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Professional advisers.
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Government authorities or regulators where legally required.
We do not authorize third parties to use personal information for unrelated purposes merely because they process information on our behalf.
5. International Processing
PNTHAR BAG is operated by a United Kingdom company and uses service providers and fulfillment partners that may operate in other countries.
As a result, personal information may be processed outside the customer's country of residence.
Where required by applicable data protection law, appropriate safeguards will be used for international transfers of personal information.
6. Cookies and Similar Technologies
Our website and service providers may use cookies and similar technologies to operate the store, remember preferences, maintain security, understand website usage, measure performance, and support advertising or marketing where permitted.
Customers may be able to manage certain cookies through browser settings or consent controls provided on the website.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and satisfying legal, tax, accounting, and regulatory obligations.
Retention periods may vary depending on the type of information and applicable legal requirements.
8. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on applicable law and the customer's location, individuals may have rights concerning their personal information, including rights to:
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Request access to personal information.
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Request correction of inaccurate information.
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Request deletion in certain circumstances.
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Request restriction of certain processing.
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Object to certain processing.
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Request portability of eligible information.
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Withdraw consent where processing is based on consent.
These rights may be subject to legal limitations or exceptions.
Requests may be submitted to:
We may need to verify the identity of the person making a request before completing it.
10. Marketing Communications
Where customers receive promotional emails from us, they may unsubscribe using the unsubscribe mechanism included in the communication or by contacting us.
Withdrawal from marketing communications does not prevent us from sending transactional or service-related communications concerning an order or customer relationship.
11. Children's Privacy
Our store is not intended to knowingly collect personal information from children in circumstances prohibited by applicable law.
If you believe a child has provided personal information improperly, please contact us so the matter can be reviewed.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of independently operated third-party services.
Customers should review the privacy policies of those services separately.
13. Complaints
If you have concerns about how we process your personal information, please contact us first at:
Individuals may also have the right to lodge a complaint with the relevant data protection supervisory authority.
For UK data protection matters, the relevant supervisory authority is the Information Commissioner's Office (ICO).
14. Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices, services, technologies, or legal requirements.
The latest version will be published on www.pnthar-usa.com with its applicable revision date.
15. Contact Us
For privacy questions, requests, or concerns:
CROWN VEHICLE MANAGEMENT LIMITED
Trading as PNTHAR BAG
Company Number: 07806235
24 Ridgeway Road
Isleworth, TW7 5LA
United Kingdom
Email: help@pnthar-usa.com
Website: www.pnthar-usa.com